MD Health Care (“we”, “us”) respects your privacy. This policy explains what information we collect through mdhealthcare.co.in, how we use it, and your rights.
1. Information we collect
- Appointment details: name, mobile number, email (optional), chosen doctor, preferred date and time slot.
- Payment information: for online consultations, payment is handled by our payment gateway; we receive a transaction reference and status, not your full card details.
- Technical data: basic, non-identifying usage data your browser sends when visiting the site.
2. How we use your information
- To book, confirm, reschedule, or cancel your appointment.
- To contact you about your appointment or care.
- To process payments for online consultations.
- To maintain records as required for hospital operations and legal compliance.
3. Sharing of information
We do not sell your personal information. We share it only with:
- The treating doctor and relevant hospital staff for your care.
- Our payment gateway provider, to process online payments securely.
- Authorities where required by law.
4. Data security
The site is served over HTTPS. Access to patient and appointment records in our admin system is restricted to authorised staff and protected by authentication. Payment processing is handled by a PCI-DSS compliant payment gateway.
5. Data retention
We retain appointment and payment records for as long as necessary for medical, accounting, and legal purposes.
6. Your rights
You may request access to, correction of, or deletion of your personal information (subject to legal record-keeping requirements) by contacting us using the details below.
7. Cookies
The website uses only essential functionality; we do not use tracking or advertising cookies.
8. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above reflects the latest revision.
9. Contact
MD Health Care, 23 Pidari South Street, Near New Bus Stand, Sirkali 609110, Tamil Nadu, India.
Phone: 8778570359 / 9362697461 · Email: info@mdhealthcare.co.in